Q - Do I have to take a credit check for the weekly offer?
A - Yes, the product is financed through a panel of lenders and is taken on a monthly basis starting one month after install. Please note you must have good credit to apply!
Q - How do I apply for finance?
A - You can do a finance application once you have chosen your perfect spa. This is found in the product section of the website. It will take you to a link to the finance provider for you to complete the application
Q - What if I have had any bad credit, CCJS, missed payments etc in the past?
A - Unfortunately our finance provider wouldn’t approve. However, we do accept debit/credit cards as an alternative method of payment. Please note balance would be payable on delivery as we don’t do payment plans with a debit card.
Q - What deposit is required to secure my luxury spa?
A - If you take our finance option once the application is approved we would require a minimum of £100. Alternatively, we would require 10% of the value on cash terms.
Q - How is access checked to see if I can get the spa into my garden?
A - We understand delivery is not always easy. However, there is always a solution! If you are unsure we would require some photographs from you to survey the property and advise from there from our expert installers.
Q - What base can I fit my spa on? A - We recommend a solid base for example slabs, hardcore, stones to keep the spa level at all times.
Q - What is the difference between a plug and play 13 amp spa and a 32 amp spa? The major difference is that our plug and plays plug directly into a standard output and are generally cheaper to buy upfront. You would find that the 32amp ones that need hard wiring in by a qualified electrician would have slightly more jet power. Please call if you would like to know more. 08001700269